Will operate in Belgium and France
Agnès Ogier, CEO of Thalys, Jo Cornu, CEO of SNCB, and Rachel Picard, Managing Director of Voyages SNCF, recently signed the agreements to complete Thalys’ formal transformation into a train operating company.
This transformation began back in July 2013, when the company’s two shareholders, SNCB and SNCF, signed a memorandum of understanding, signalling a commitment to give Thalys additional resources in order to increase efficiency and responsiveness, and to deliver even greater improvements in terms of products, services and customer satisfaction.
In its new configuration as a train operating company, owned by SNCB (40%) and SNCF (60%), the company’s workforce will rise from 200 to 550. The new structure holds all Thalys activity management and production resources, enabling it to operate under its own responsibility in Belgium and France .
Agnès Ogier, CEO of Thalys: "This move underlines the trust and confidence placed in us by SNCF and SNCB, giving Thalys full and direct responsibility for rail transport activities and allocating the resources we need to deliver on this mission. Thalys is a uniquely multicultural organisation, faced with the daily challenge of addressing four different markets. This transformation represents a change of scale, through which we will reach the critical mass we need to shape our own future. We will now have direct control over all our personnel, allowing us to make best use of our talent and expertise and keep our ear closer to the ground. In turn, this will make us more effective, responsive and creative and enable us to continue improving our service."
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